1. All prices are charged on an a fixed price has been agreed. Prices are estimated to the best of our ability and based on the information given to us.
2. Parking arrangements are the responsibility of the customer. Should no parking arrangements be made, the customer will be responsible for any infringements received and they will be added to the bill on completion of the job.
3. Raff & Van REMOVALS cover your items for loss or damage up to £10 000 with our GITinsurance policy. Raff & Van REMOVALS will not be liable for the first £150 per claim.
4. Payment must be made to the driver on completion of the job in full by cash or debit/credit card unless an agreement has been made prior to the day of the job.
5. Scheduling times are estimated. We will always do our best to arrive at the agreed time but circumstances outside our control (such as traffic) may result in a delay. No discount or refund will be given in the unlikely event that we are late.
6. Raff & Van REMOVALS accept no responsibility for any damage or breakages unless they are acknowledged on the day of the job.